On networks such as US Cellular, Verizon and Sprint, it can take up to 30 seconds for the "merge calls" button to become enabled. Unfortunately, this is a limitation of your mobile carrier, which is beyond our control. In order to prevent this from affecting your recording process, we suggest pressing the record button to call into the Call Recorder first, then calling the party that you wish to record. This way, the person you are calling won't need to be put on hold.
Why does the "merge calls" button take a while before it becomes enabled?
